Check Legal terms for your account
Our Legal terms explain how account access, phone verification, wallet records and policy changes apply to you. Before access is provided, we may need the account details required for identification and security; the exact position depends on local law and may differ by Indonesian region. Payment
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references can include DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, but a payment label does not change the legal conditions attached to your account. We also set out how policy notices are delivered, how an account request is assessed and how you can
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ask for clarification. Please read the current wording before opening an account or sending funds. If a clause is unclear, use the account help route so our team can point you to the relevant section rather than summarising it loosely. The terms shown at the time
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of your request are the wording we use for that request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.